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Frequently Asked Questions
Can I make payments without logging in?
Yes! Make sure you have your reference number handy.
Pay direct with Visa, Mastercard or other Debit and Credit Cards.
Pay with Internet Banking, using the information supplied on our payment page.
Navigate to Make a Payment above to see available payment options.
What's the best way to contact us?
Whatever works best for you, works for us.
Leave a message via SMS:
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Talk with someone directly on our toll-free number 0800-500-628.
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Connect with a Live Chat agent by clicking the button on the bottom right of your screen.
To see all available contact methods, click Get in Touch on the top right hand corner of the page.
What are our Privacy and Refund Policies?
Our Refund Policy